Veteran in crisis or worried about one? Call 988, then press 1. Text 838255. If there is immediate danger, call 911.
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Housing crisis

Homeless veteran help in East Tennessee.

If housing is unstable, start with urgent official support. Do not wait for every record to be perfect before you call.

Fast answer: If there is immediate danger, call 911. For veteran crisis support, call 988 then press 1 or text 838255. For homeless veteran support, call the VA National Call Center for Homeless Veterans at 877-424-3838.

Who this page is for

Veterans and helpers in East Tennessee who are homeless, staying somewhere temporary, facing eviction, living in a vehicle or worried housing may be lost soon.

First three steps

  1. Use 911 first if there is immediate danger.
  2. Call VA homeless veteran support at 877-424-3838 if the person is homeless or at risk of homelessness.
  3. Write down county, safe callback option, deadline, pets or dependents and any immediate safety issue.

Local contacts to try next

Confirm current hours and appointment rules before you drive. These are starting points, not guarantees of shelter placement.

James H. Quillen VA Medical Center

Use for VA homeless program routing, health care connection and Mountain Home VA help.

Corner of Lamont and Veterans Way, Mountain Home, TN 37684

Open VA site

William C. Tallent VA Clinic

Use for Knoxville VA outpatient routing and VA care connection.

8033 Ray Mears Boulevard, Knoxville, TN 37919

Open VA site

Legal Aid of East Tennessee

Use when eviction, landlord, debt, benefits or other civil legal deadlines are part of the housing problem.

607 West Summit Hill Drive SW, Knoxville, TN 37902

Open legal aid site

Official starting points

Before you call or drive

  • Check the official page.
  • Confirm hours.
  • Confirm appointment rules.
  • Ask what documents to bring.
  • Ask whether copies are accepted.
  • Ask whether the office handles your exact issue.
  • Do not send private records to Vols4Vets.

What to prepare before calling

County, current sleeping situation, immediate safety concerns, safe contact method, eviction or utility deadline, ID status and whether DD214 is available. Do not delay the call if records are missing.

Safety and privacy note

Vols4Vets is not an emergency service, shelter provider, law firm or case manager. Do not send eviction papers, Social Security numbers, claim numbers, DD214s, medical records, legal papers, passwords or private case details to Vols4Vets.

Related Vols4Vets pages

Urgent help, legal aid, East Tennessee resources, Legal Aid of East Tennessee guide.

Last reviewed: July 1, 2026.

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