Veteran in crisis or worried about one? Call 988, then press 1. Text 838255. If there is immediate danger, call 911.

Follow-up guide

After you get your next steps.

Use your action plan as a starting point. Official offices, secure official sites and accredited helpers handle private details.

Back to all toolkits
Fast answer: Save or print your path, open the official link, write down what the office tells you and come back to Vols4Vets if you hit a dead end.

Step 1: save or print your path

Use the print, copy or save-on-this-device buttons in Find My Next Step. Saved paths stay in that browser on that device and are not sent to Vols4Vets.

Step 2: open the official link

Use official VA, Tennessee, county, workforce, legal aid or records pages first. Check that the page is current before you call, drive or enter private information.

Step 3: write down what the office tells you

Keep notes in your own notebook, phone or printed page. Do not send private records to Vols4Vets.

Step 4: come back if you hit a dead end

If the first office cannot help, ask which official office handles the issue. Then return to Resources, Toolkits or Search for the next starting point.

What to write down

  • Confirmation number.
  • Date and time called.
  • Person or office name.
  • Next deadline.
  • Documents requested.
  • Whether an appointment is required.

What not to send to Vols4Vets

Do not send Social Security numbers, claim numbers, DD214s, medical records, legal papers, passwords or private case details to Vols4Vets.

When to use crisis support

If there is immediate danger, call 911. For veteran crisis support, call 988 then press 1 or text 838255. Vols4Vets is not a crisis line and does not monitor emergencies.

Related pages

Find My Next Step, toolkits, resources, county office call script, feedback guidelines.

Last reviewed: July 1, 2026.